Jacqueline's Cakes

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Prices and Policies

Cake pickups/Deliveries:

* All orders MUST be paid in full at the time of pickup.

* If you choose to pickup and transport your cake, we are NOT responsible for the cake once it leaves! You should prepare your vehicle so it is clean and free of items that could roll or slide into the cake. Please have someone else with you at the time of pickup for easier transportation, or set your cake on the floor of the front passenger side. We do everything in our hands to provide a well structured cake, but please keep in mind that cakes are very fragile and break easily, so drive slowly and carefully.

* We DO NOT recommend customers picking up cakes that are three (3) tiers or larger.  

* There is a fee for cake deliveries. The delivery fee starts at $15 and vary according to the location and elaboration of the cake.

* We encourage our customers to contact us if they are going to be late for cake pickups. Please note that if you are more than an hour (60 minutes) late, a $10 late fee will be charged.

* We have set time for pickups during the weekends. Week day pickups will be set by appointment.

* Saturdays:

* 8:00am-9:30am

* 1:30pm-2:30pm

* Sundays:
* 8:00am-9:00am

Payments:

* NO deposit = NO cake!
* In order to schedule your cake a 50% deposit is required. Without the deposit, we will NOT hold your date. Priority will be given to the paying customer. 
* ALL final payments are due 3 days prior to your event date. If payment is not made by the due date, the cake will cancelled. NO payments on Friday nights, Saturdays, or day of pickup/delivery.
* NO refunds! ALL payments (deposits and final payments) are non-refundable. There is no exclusions!
* We ONLY accept cash, checks, or online payments. NO credit/debit cards.
* ALL online payments have a fee. We will send an invoice with the amount you will have to pay.

Prices:
* Prices vary according to servings and complexity and flavor of the cake. 
* The only cake flavors included in the price are VANILLA and ALMOND, all other flavors are extra.
* Cake fillings are NOT included on the price. There is an extra charge for fillings.
* Edible figures and flowers are charged according to complexity.